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Here's what you get:

Topics covered in the manuals include:
1 - Introduction to the ins and outs of the Health
Insurance Industry; everything you always wanted to know about health insurance.
2 - The Medicare Maze - a detailed
section on Medicare that takes you step by step through this cumbersome bureaucracy.
3 - Medical and Insurance Programs - This
section enables you to develop a comprehensive understanding of Medicare, Medicare
Supplement Insurance, HMOS and other managed care programs, Medicare HMOS and Government
related programs including Medicaid and Champus.
4 - The Health Insurance Claims Process -
Learn how a claim gets through the system - starting from where the service is initiated
(doctor's office, hospital) to the insurance carrier and back to the patient.
5 - The Claims Professional's Tracking System -
What is the day-to-day activities performed for your clients? You will learn how to set up
a client account, obtain information about you client's insurance, and work on claims and
appeals.
6 - Case Studies are presented to help
illustrate the process and the variety of types of situations that the CAP will encounter.
Standardization in the insurance industry is not common. This section offers a variety of
real life situations from which to learn.
7 - General Businesss Planning -
Information on Licensing Requirements, Legal Structure, Developing a Business Plan,
Start-up Expenses, Setting up Your Office.
8 - Pricing The Service - Should you
charge a flat annual fee, and hourly rate, a percent of recovered reimbursement or a
combination of these methods? A detailed discussion of the pros and cons of each approach
will enable you to make the best decision.
9 - Marketing The Business - Provides
details on how to target your markets, developing and creating collateral materials
(including brochures and flyers) advertising and public relations activities are also
highlighted with sample ads.

Disk or CD includes ready-to-use template of forms, contracts, letters and agreements. You can also customize the various templates.

The authoritative source for Medicare guidelines and explanations. This is an excellent summary of the Medicare Program from the beneficiary's perspective.
This book provides an excellent description of how to develop an effective and successful presentation. As a CAP, you will have the opportunity to make presentations to individuals and groups. This book will help you get prepared.
(This publication is no longer available)
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Provides information on how
to apply for an SBA Loan, the importance of good record keeping, how to price your
products and services, and how to plan effectively. A resource directory for small
business management is also included.

1-hour of consultation to help answer any questions

This is a comprehensive guide to developing a business plan. You will learn how to organize and prepare you plan. By having a business plan, you will be provided with a logical direction for your business.

This will help you understand the three most important financial tools you will have to make the most appropriate decisions for you business. You will learn how to interpret and use the balance sheet, profit and loss statement and the statement of cash flow.
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